Frequently asked questions

Do you guarantee full delivery for your services?

Yes, our service is provided in full and that's something we'll always swear by. There are times however when the service you have ordered becomes unfillable due to the nature of platforms upgrading their systems on a such regular basis. If this happens we'd be more than happy to refund your entire order. It's important to note that for selected services we cannot control any follower drops over time as social media platforms like Instagram regularly purge their user base and ban any accounts they deem as inauthentic, we cannot avoid this.



What if I don't receive the service I purchased?

Due to the nature of the services we provided we may in some cases need to suspend a service while a platform undergoes upgrades. If you have purchased a service and it cannot be fulfilled we will happy refund your entire order. Please note: Some services can take up to 48 -72 hours to complete, please submit an order query to us via the 'Contact Us' page if you haven't received results within this time.



Are your service packages organic and real?

We offer both Real Engagement & Bot Engagement plans as per the description listed under each service. We believe honesty is the best policy with our customer, and that's why so many continue to work with us on a long term basis.



Can I get a refund?

If we don't deliver on what we promise we'd be happy to offer you a refund to make things right. In saying this please think carefully before ordering as we can't refund for 'change of mind' requests.



How long does it take your services to complete?

Depending on which service you have purchased, it may take up to 48-72 hours to process at the latest. Usually smaller orders are completed within 24 hours.



Why are some services 'Out Of Stock'?

From time to time social platforms like Instagram update their internal systems, which in turn affects our panel from working correctly. Whilst this is usually just a temporary delay, there are times when more serious testing needs to be done before our system becomes available to the public. If you have purchased an order during this time we'd be more than happy to refund it, then once we're back up and running you can choose to purchase your selected service again.



How can I contact you?

We'd love to hear from you! Simply head over to the 'Contact Us' page to get in touch.



What are the quality of your Instagram Followers?

The quality of our followers are one of the highest available in the market, and we're always doing our best to refine the quality over time. 95% or more of the followers you order from us will have an established profile, including profile pictures, bio and posts.



What country are your Instagram Followers from?

Our follower networks are established globally, this means the followers you recieve cannot be allocated from one specific region.



What is the average 'YouTube' view time on a video?

Purchasing any of the 'YouTube View' packages from us will ensure you recieve an average watch time of approximately 2 minutes per view.